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Troubleshoot Attachment Problems

A confidential attachment is public

  1. Select Switch to private.
  2. Save and confirm the file moved to Private Files.
  3. Sign out and confirm it is absent publicly.
  4. Follow district policy if confidential material was exposed.

A public attachment is private

Confirm public-release approval, select Switch to public, save, and verify the signed-out view.

The old version displays

Remove the old attachment, upload the approved replacement with a new filename, confirm its description and Display setting, save, and open it.

An attachment does not appear

Confirm its Agenda Item, access area, Display setting, saved state, and—when private—the viewer's sign-in and Group membership.

A section was duplicated with attachments

Duplicating a section duplicates all its attachments. Remove the duplicated attachments first, then remove the unintended duplicate section and save.

Do not duplicate a populated section merely to reuse its structure.

A section must be deleted

Confirm the target, remove its attachments first, remove the section, then save and review the draft.