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Accessibility and help

schoolboard.net pages support keyboard navigation, browser zoom, and common assistive technology.

Keyboard controls

Key Action
Tab Move forward through links and controls
Shift+Tab Move backward
Enter Open a link or activate a focused control
Space Operate many buttons and agenda toggles
Escape Close a supported menu or dialog
Arrow keys Move through supported menus

Skip to header link visible at the top of the district home page during keyboard navigation.

Figure SB-BRD-021. Visible skip link during keyboard navigation.

Browser zoom and screen readers

Use browser zoom to enlarge text. Use page headings and descriptive link labels to move through content with a screen reader. On Windows, use the district-approved screen reader; VoiceOver is built into macOS.

Quick troubleshooting

Problem What to try
Site does not load Confirm the district address and internet connection, then reload.
Page appears outdated Refresh and reopen the meeting from Home.
Private materials are missing Confirm that you are signed in, then contact the administrator.
Agenda heading does not open Focus it with Tab and press Enter or Space.
Search finds nothing Shorten the phrase and confirm that you are signed in.
Reset message does not arrive Check spam, then ask the administrator to verify the account email.

Understand 403 and 404 messages

403 — Access Denied

A 403 message means the content exists, but the account currently signed in does not have permission to view it.

403 Access Denied message explaining that the item is in closed session.

  1. Confirm that you are signed in with the correct Board Member account.
  2. Confirm that the item belongs to one of your assigned Groups.
  3. Return to the Group home page and open the agenda again.
  4. If access should be allowed, contact a District Administrator. Do not ask another user to share a private file outside schoolboard.net.

404 — Page Not Found

A 404 message means the address does not currently lead to an available page. The page may have moved, been archived, become unpublished, or require you to sign in.

404 Page Not Found message explaining that the page may have moved or been archived.

  1. Confirm that you are signed in.
  2. Return to the district or Group home page and locate the meeting again.
  3. Check that the link was copied completely.
  4. Contact a District Administrator if the meeting should still be available.

Request help

Start with the district's Board administrator or clerk. Include:

  • Meeting title and date.
  • Page address.
  • Agenda section or control label.
  • What you expected and what happened.
  • Browser and device.
  • Assistive technology, when relevant.
  • A screenshot with private information removed, when possible.

Revision History

Version Date Status Summary
1.0 2026-07-13 Review Draft Online accessibility, keyboard, and troubleshooting guidance.